Frequently Asked Questions

We run day tours from Vancouver (Vancouver City Tour, Whistler, Squamish, Victoria with ferry, North Vancouver, and the seasonal Chilliwack Tulip Festival tour) and private airport transfers from YVR to Vancouver hotels and to Whistler. The tours are public and shared, and we can also set them up privately on request.

Our regular tours are public and shared, priced per person. If you want a private tour just for your group, message us and we'll set it up. Airport transfers are always private: you never share the vehicle with strangers or make stops to pick up other passengers.

Every tour and transfer is guided in both English and Spanish, at no extra cost.

Our tours are public and shared, priced per person, so you can join even if you're travelling solo. If you'd rather have a private tour just for your group, contact us directly and we'll put together a custom quote. Airport transfers are private, with a flat rate per vehicle.

Up to 10 or 11 passengers per vehicle across all our services: public tours, private tours on request, and airport transfers. On transfers and private tours, that capacity comes with one flat rate per vehicle; on public tours, pricing is per person.

You can book online at snowpeakbc.com or message us. To book, we need your name, the service date and time, the pickup location, and the number of passengers. For airport transfers, we also need your flight number, airline, and terminal.

We accept credit card and bank transfer.

All quoted prices are shown in Canadian dollars (CA$). Rates are subject to tax increases unless otherwise noted in the Travel Services proposal, booking confirmations, or invoices.

We track your flight in real time and adjust pickup to match your new arrival time. If the delay is a couple of hours, let us know so we can make the necessary adjustments. If your flight is cancelled, you'll need to make a new booking, subject to vehicle and staff availability.

Your driver waits with a sign showing your name, in Spanish if you prefer, right outside the arrivals area — either domestic or international arrivals depending on your flight.

Yes. We use vans with plenty of room for groups and luggage. Each passenger can bring one 25 kg suitcase and one carry-on.

Yes, on all our transfers and tours, at no extra cost. Tell us your child's age or size when booking and we'll have it installed and ready when you arrive.

Correct, we don't charge anything extra for the car seat or the booster. It's part of the service, not a paid add-on.

Pickup points are at Downtown Vancouver hotels. In other cases, the meeting point is arranged when confirming the tour.

No. The Chilliwack Tulip Festival tour only runs from mid-April to May. The rest of the tours are available year-round.

We recommend layered clothing and something waterproof even in summer, since mountain weather changes quickly. Comfortable shoes for walking.

Free cancellation with 72 hours' notice. Bookings made within 72 hours of the service are non-refundable.

Yes. Any change to a booking is accepted as long as it's requested at least 7 days before the start of the tour purchased.

Email: tours@snowpeakbc.com. Phone and WhatsApp: +1 604 780 2975. Website: https://snowpeakbc.com.